1505 N Slappey Blvd
Wayland, GA 31501
j.falgout@emailaddress.com
Job Objective: To obtain a Telemarketing Agent position that fully utilizes my experience and abilities.
Work Experience:
Telemarketing Agent, May 2004 - Present
ACG Inc., Waycross, GA
Identified prospects by reading telephone and zip code directories and other listings.
Contacted prospective customers by operating telephone equipment, automatic dialing systems and other telecommunications technologies.
Encouraged customers to buy services and merchandise and provided service, product information and price quotations.
Completed orders by recording names and addresses; and referred orders for filling.
Telemarketing Agent, March 2002– April 2004
ITel Systems, Waycross, GA
Maintained equipment by following manufacturer's instructions and established procedures.
Secured information by completing data base backups.
Maintained a safe and clean working environment by complying with procedures, rules, and regulations.
Summary of Qualifications:
Admirable experience in B2B sales and Telemarketing
Good leadership and motivational skills
Excellent ability to create, edit and track telecaster reports on a daily, weekly and monthly basis
Ability to multi-task and interface with all levels of employees
Excellent attention to detail and accuracy in all work
Ability to appropriately handle sensitive and confidential information
Good verbal and written communication skills as well as excellent interpersonal skills
Education:
Associate Degree in Marketing, Hawkeye Community College, Waterloo, IA
