3090 County Road 17, Lot 4
Alicia, AR 72410
m.elderkin@emailaddress.com
Job Objective: Seeking a Ticket Agent position that offers a good career opportunity.
Work Experience:
Ticket Agent, May 2004 - Present
Air Serv Corporation, Alicia, AR
Sold tickets and maintained related ticket sales paperwork including cash and credit card transactions.
Ensured proper ticket authenticity, sold ticket books, marked received tickets and maintained required documentation.
Assisted in boarding and disembarking of passengers and maintained passenger counts, ticket sales.
Ensured that both monies collected and collector's banks were deposited within guidelines provided by the Office Manager.
Maintained accuracy and balance of funds and provided a high level of customer service.
Assisted in accurate production sales and distribution of tickets for all entertainment events.
Ticket Agent, March 2002– April 2004
Harbor Experience Companies, Alicia, AR
Handled incoming calls and inquires regarding ticket availability and provided accurate and thorough information regarding events.
Processed ticket sale transactions via mail order, will-call, cash and credit sale systems.
Followed all internal control procedures for cash handling and credit purchases, and ensured integrity of ticket distribution and accountability.
Assisted with entertainment mailings, filing and clerical functions of box office operations.
Communicated with showroom host and ushers during events to ensure ticket holders, were seated appropriately and provided special accommodation if needed.
Summary of Qualifications:
Operational knowledge of ticketing software and upgrades
Good Knowledge of Bookkeeping and accounting principles
In depth knowledge of marketing strategy for ticket sales
Admirable experience in handling ticket office
Excellent verbal and written communication skills
Strong customer service experience
Ability to interact effectively with the public along with strong interpersonal and managerial skills
Outstanding ability to listen and respond while keying into automated system
Education:
Associate Degree in Marketing, Catawba Valley Community College, Hickory, NC
