Work Experience:
Reservation Broker, May 2004 - Present
Active Network, Dunedin, FL
Retrieved information to help the owner to recognize features to use and created a reservation for the owner.
Handled each owner with respect and complimentary, and obtained an appearance consistent with public-oriented operation.
Disclosed to phone callers on the termination and return plan, prepared reimbursements and cancellations when needed.
Referred complicated, difficult and issue calls to LQS.
Reviewed functional up-dates and message board notices on a regular basis.
Consistently followed expected precision and quality requirements as set by control.
Separated and categorized verification coupons for emailing.
Reservation Broker, Goal 2002– Apr 2004
Loewe Resorts, Dunedin, FL
Participated in division tasks and in yearly desire product sales staff training.
Handled sent and e-mailed queries on a regular basis.
Provided notices and feedback in company control system regarding visitor demands.
Denoted special needs to ensure a sleek signing up upon appearance at the front desk.
Attended monthly bookings conferences and joined all bookings perfectly.
Summary of Qualifications:
Good information of termination and return plan regarding reservations
Deep information of primary mathematical abilities, capability to deduct, add, and determine parts, rates, special discounts, income, and percentages
Basic computer abilities such as expertise with Microsoft Office software suite
Strong written, spoken and social interaction skills
Proven powerful product sales and ending abilities and the capability to get over objections
Ability to be comfortable with asking questions and describing product options
Strong customer support and interaction skills
Amazing capability to flourish and be successful in a fast-paced, challenging performance environment
Typing speed of 50 W.P.M
Strong systematic, troubleshooting, and social skills
Education:
Bachelor's Degree in Business, School of North Florida, Florida, TX
