Work Experience:
Hotel Visitor Support Broker, May 2004 - Present
Penn Nationwide Game playing, Madison, FL
Utilized the property control system of the place to examine in all hotel visitors.
Directed visitors and provided service such as cafe and trip bookings.
Campaigned to make bookings and assist visitors with booking information and all other demands.
Facilitated to response phone, ahead information and faxes.
Processed client expenses according to recognized guidelines and techniques.
Prepared for team examine in and out and VIP routes.
Hotel Visitor Support Broker, Goal 2002– Apr 2004
HJ Russell & Company, Madison, FL
Arranged for guest demands to be met prior to guest routes and follows up on all guest demands individually to make sure hotel employees finished them to the guests' fulfillment.
Coordinated with house cleaning and servicing on coming VIP's, and special demands.
Delivered care service and identification at all.
Assisted visitors with baggage storage space and rooming visitors as asked for.
Assisted in keeping well-stocked marketing shows.
Summary of Qualifications:
Remarkable encounter with cash managing and Customer service
Proven capability to sympathize with the Guests
Proficient in computer abilities such as writing on a keyboard
Ability to consistently execute physical projects as essential for job functions
Great capability to accessibility and get into information accurately
Ability to regularly raise, bring, force, take and shift objects
Ability to study, pay attention and connect successfully with guests
Profound capability to multi-task and prioritize
Education:
Associate Level in Public Interaction, Jefferson Group Higher education, Watertown, NY
