Work Experience:
Hotel Front side Table Broker, May 2004 - Present
Sage Kindness Sources, Alicia, AR
Maintained exceptional phone manners.
Utilized effective promoting techniques to sell areas and enhance all services of the place.
Handled mail, program, and concept with due techniques.
Reported an irregular individual condition to the administrator.
Ensured to balance each clerk's movie reviews and remains.
Focused on cash-handling guidelines and techniques.
Hotel Front side Table Broker, Goal 2002– Apr 2004
Wyndham Arizona, Alicia, AR
Verified precision, completeness and legibility of bookkeeping, bookings and visitor service information.
Balanced visitor, town, and advance ledgers and ready bank card and/or money remains.
Facilitated to respond to all phone calls; establishing and putting awaken calls; delivering and getting faxes.
Ensured visitor demands are met. Payments guidelines are followed, and legitimate method of payment recognized.
Summary of Qualifications:
Vast hotel front desk and PMS computer encounter in the hospitality industry
In-depth information of all urgent techniques and Hotel policies
Extensive information of check-in and check-out procedures
Familiarity with daily hotel occupancy reviews, position of rates and areas available
Amazing capability to handle traumatic circumstances calmly
Excellent dental and spoken interaction skills
Proven capability to fix problems and take care of visitors issues
Education:
Associate Level in Public Interaction, Might City Might Group College, Might City, KS
