Work Experience:
Sales Broker, May 2004 - Present
Citizens Financial Team, Hays, KS
Answered inbound phone telephone calls and addressed client concerns.
Resolved problems according to consistent techniques while keeping a respectful manner.
Delivered quality client supports and developed connections with potential buyers.
Informed current and potential buyers of promotions and new or improved items.
Quoted prices and motivated clients to buy.
Explained product options, related charges and compulsory reports clearly and briefly.
Used product details, client tools, scripting and rebuttals to get over resistance.
Sales Broker, Goal 2002– Apr 2004
Dollar Cash conscious Automobile Team, Inc., Hays, KS
Handled difficult and sensitive concerns and emotional clients while keeping professional conduct.
Entered relevant client payment details into pc data source program.
Gathered details to determine client needs.
Entered leader and number data via pc key-board into a robotic voice perfectly.
Performed each essential duty effectively.
Summary of Qualifications:
Admirable encounter to create key connections and industrial items within group organizations
Remarkable information of sales procedures
Outstanding capability to persuade clients to buy products
Ability to existing details clearly and concisely
Profoundly capability to effectively and clearly communicate
Ability to handle psychologically increased telephone calls and situations that require understanding responses
Strong demonstrated capability to promote and sell in multi-product environment
Excellent social abilities including written, spoken and presentation delivery
Ability to create and maintain client relationships
Strong pc abilities and working information of MS Office applications
Education:
Associate Degree in Marketing, Moraine Area Community College, Palos Mountains, IL
