Work Experience:
Guest Support Broker, May 2004 - Present
HEI Hotels & Hotels, Bristol, TN
Campaigned to sell passes and other marketing products to visitors managing money, bank cards and assessments perfectly.
Operated a computer international airport and documented lower price details, independently monitoring each voucher and marketing.
Performed simple mathematics computations with precision and with affordable speed.
Provided quality guest connections and service; and health and eliminated international airport.
Developed and managed a good connection with other workers.
Guest Support Broker, Goal 2002– Apr 2004
HJ Russell & Company, Bristol, TN
Acted as a link between visitors and the solutions offered within and outside of the service.
Promoted solutions of the place with the purpose of complete fulfillment of the guest.
Responded to any demand of the guest quickly and followed through.
Administrate the guidelines and techniques of the Visitor Services Division.
Coordinated and helped other divisions for better Visitor Services.
Administered continuous cautious of resort and Department for assistance and assistance.
Summary of Qualifications:
Remarkable encounter as Visitor Support Agent
Skilled in money managing, responding to phones, offering local details to guests
In-depth knowledge of checking-in and checking-out guests
Proven encounter to remain relaxed and respectful while interacting with guests
Profound capability to focus on, arrange and follow up and focus attention on details
Proven capability to keep guest details confidential
Great capability to provide readable declaration and directions
Outstanding capability to physical projects for long times of time
Education:
Associate Degree in Human Sources, Genesee Group College, Batavia, NY
