Work Experience:
Airport Traveler Support Broker, May 2004 - Present
Southport USA, Inc., Madison, FL
Issued and examined passes and journey records, handled cash and prepared traveling by air coupons.
Operated automated passenger solution airport terminal.
Ensured accessibility to cottage chairs or space on an airplane and confirmed passenger matters.
Checked luggage and instructed passenger to a specific area.
Responded to telephone queries and offered details on journey routes and departures.
Handled travelers are demanding special support such as impaired travelers, mother and father with babies, etc.
Obtained lost and found reviews.
Airport Traveler Support Broker, Goal 2002– Apr 2004
Air Wi, Madison, FL
Logged and saved luggage left over from journey passes.
Maintained log of all unclaimed luggage and handled other client relevant features as allocated such as cleaning of the airplane as needed, Working Hours Full and part-time roles as available.
Worked as a member of a team to achieve appropriate passenger check-in at solution surfaces, and leaving and overall look gateways.
Provided excellent passenger service support and client solutions to travelers of relevant airways.
Conducted floor protection tests, and other relevant responsibilities.
Worked with shortened floor handlers to ensure the appropriate distribution of passenger luggage.
Summary of Qualifications:
Deep details of all protection requirements
Excellent details of Ticket and luggage tag publishing equipment, machines for with a weight of passenger luggage and service provider specific booking and ticketing software
Familiarity in sustain FAA, airport, and Traditions recognition, closes, and authorizations
Profound capability to provide passenger needs and meet quality specifications for services
Capable to assist travelers with lost luggage and unaccompanied those under 18 (UMs)
Excellent capability to collect data, details and get ready reports
Amazing capability to produce all required, work-related documentation
Good interaction and business skills
Ability to sustain a well-groomed overall look and a enjoyable personality
Ability to perform under pressure and regularly raise and move up to 50 pounds
Education:
Associate Degree in Trade & Worldwide Transportation, Gogebic Group College, Ironwood, MI
