Customer Service Advisor Resume
Job Objective: To acquire a place as a participant of your company in which I can exercise my encounter as a Client Assistance Consultant.
Summary of Qualifications:
Excellent encounter in face-to-face and telephone-based customer service
Familiarity with Mac / Ms windows, web surfing around, e-mail and various software applications
Profound information of different press types used on computer systems and convenient press players
Ability to modify and modify system configurations as per the requirement
Ability to recognize and describe process of elements components in computers
Ability to develop good working connections with other employees and other teams
Work Experience:
Customer Assistance Consultant, 2006 - Present
APAC Client Assistance, Inc., Stamford, CT
Handled technical-support concerns for clients and associates.
Ensured call quality in regular basis, managed maximum quality support in every customer connection.
Interacted favorably with associates, clients and other associates.
Diagnosed and offered a direction to take care of queries relevant to all factors of the products and interacted with the product programs.
Assisted clients in selecting the service that best met their needs.
Balanced the cash cabinet at the end of move, makes remains and modify demands.
Customer Assistance Consultant, May 2000 – This summer 2005
The Goodyear Wheel and Rubberized Company, Stamford, CT
Performed prevention servicing solutions.
Interacted with other specialists to make sure all solutions were conducted effectively and areas were set up effectively.
Completed the required training course.
Assisted the shop administrator in administration features.
Education:
Bachelor's Level in Marketing, Edinboro School, Edinboro, PA
