Work Experience:
Airline Booking Broker, May 2004 - Present
Republic Air passage Holdings, Lansing, KS
Provided journey information over the phone to clients of the airline.
Processed journey bookings by recognizing the transaction over the phone for remedy boys.
Operated phone ear phones and used a reservation system on a laptop or computer system.
Summary of Qualifications:
Admirable encounter in offering outstanding revenue and client service
Sound information of airline reservation procedures
In detail information of Frontier and Reservations guidelines and procedures
Exceptional writing abilities (50 W.P.M)
Strong spoken and published interaction skills
Uncommon capability to perform under pressure
Able to perform on saturdays and sundays, vacations and extra time hours
Ability to de-escalate phone callers and performance toward discovering solution
Education:
Associate Level in Travel and Travel and leisure, Tidewater Group Higher education, Norfolk, VA
