Auto Service Advisor Resume

Job Objective: Seeking an Automatic Support Consultant position with challenging company in which to improve and further my skills and training in the field and to help the company meet their long-term goals.

Professional Experience:

Auto Support Consultant, 2006 - Present

Jakes Automatic, Marquette, MI

Greeted clients, planned service sessions and obtained automobile details.

Attended demands of the service preferred and described the fix and fix order.

Generated profit by promoting service, servicing and parts.

Handled client problems and assured high client care requirements.

Promoted the service features to increase do it again busy.

Performed after sales follow ups and developed powerful connections.

Auto Support Consultant, May 2000 – This summer 2005

Jennings Chevy Inc., Marquette, MI

Resolved client issues regard guidelines and techniques.

Guided workers in managing difficult and complicated problems and in solving increased problems and conflicts.

Repaired the vehicles, vehicles, vehicles and other vehicles.

Examined the vehicles to evaluate level of damage and problems.

Repaired, relined, changed and modified the braking system.

Analyzed performance purchases and mentioned performance with managers.

Summary Of Qualifications:

Strong encounter in offering client support to clients by promoting automobile maintenance

Ability to handle minimal client issues and problems in an experienced manner

Skilled at writing the fix purchases, offering reports, and promoting additional repairs

Excellent spoken and written interaction skills

Ability to drive stick shift vehicles

Ability to read and understand guidelines and information

Education:

Bachelor's Degree in Computer Science, North Carolina A&T State School, Greensboro, NC