4526 Individual Court
Gainesville, GA 30501
(111)-316-5263
R.pettit@emailaddress.com
Job Objective: Help Table Manager looking for position within your company so they can improve my abilities.
Highlights of Qualifications:
Remarkable encounter in support desk management level
Huge information of handling an IT support desk
Deep information of working with IT support processes
Familiarity with facilities, system and desktop computer environments
Amazing ability to work with data
Superior published and spoken skills
Professional Experience:
Help Table Administrator
Satellite, Gainesville, GA
November 2007 - Present
Imparted end-user support.
Aided customers with concerns.
Maintained information quality and customer contracts.
Formulated data source of problems.
Updated end customer application and components.
Managed ends customer pc equipment.
Help Table Administrator
Marche Inc, Gainesville, GA
December 2003 - Oct 2007
Oversaw support desk solution system.
Handled team concerns and e-mails.
Managed problems and synchronized with IT team.
Corresponded with IT and sections.
Installed application and components systems.
Maintained certification for support desk.
Education:
Bachelor's Degree in Computer Science
Fox College, Oak Garden, IL
